1476- IT Support Technician – Tier 2 (Advanced Administration & Escalation)

Este es un puesto de trabajo remoto.

At Softgic, we work with the most talented individuals—those who create, those who love what they do, and those who give 100% because that's our #Coolture. Join us in our mission to make life easier through technology and become part of our team as a IT Support Technician – Tier 2 (Advanced Administration & Escalation).
Responsibilities:
Administer Exchange Online, Active Directory, SharePoint, and related permissions.
Perform advanced troubleshooting for Material, Zoom, RingCentral, and Caller Verify.
Configure and maintain RingCentral call queues, groups, licensing, and site business hours.
Configure and manage PrinterCloud, including driver profile creation, driver deployments, membership assignments, and coordination of static IPs with Network Services.
Manage and support ShareFile, assisting users with access, data transfers, and permission management.
Administer and support , including user permissions, in...