Job Description
Job Title: System Support Technician IIIModality: RemoteSchedule: Monday–Friday, 8:00 AM – 5:00 PM PSTRole OverviewThe System Support Technician III plays a key role in supporting Tekmanagement clients through a combination of project execution (60%) and escalated Tier 2 support/service maintenance (40%).
This role proactively supports day-to-day technology operations including workstation setup, printers, phones, hardware/software troubleshooting, installations, upgrades, and infrastructure improvements.Strong collaboration with Account Managers, Project Managers, and Senior Management is essential.The ideal candidate brings technical expertise, initiative, and a solutions‐oriented mindset to enhance client environments.Core ValuesTrustworthiness: Honest, accountable, dependable.Excellence: Commitment to high‐quality service and continuous improvement.Knowledgeable: Value expertise and ongoing learning.Stewardship: Protect client businesses and manage time responsibly.Key Respo...
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Submit your application for the 1550 System Support Technician Iii position at Softgic.
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