1643 IT SERVICE DESK TECHNICIAN

Argentina, Argentina | Posted on 05/04/2026

The Proactive Engineer is responsible for monitoring, maintaining, and improving client IT environments through proactive audits, system-generated alerts, and preventative remediation. This role focuses on identifying and resolving potential issues before they impact users, ensuring infrastructure stability across multiple client environments, and reducing recurring incidents in managed IT settings.

Responsibilities

• Monitor system-generated alerts and proactively address infrastructure and network issues
• Identify, document, and track remediation tasks until resolution
• Perform root cause analysis on recurring system and network issues
• Support and troubleshoot networking components, including switches, access points, and wireless connectivity
• Identify wireless coverage issues such as dead zones and assist with resolution planning
• Maintain accurate and up-to-date tech...