1st Line Service Desk Support

Job Description

Are you ready to launch your IT career in a dynamic and growing company? Our client small but expanding tech-savvy firm nestled in the heart of Perth's eastern suburbs and are on the hunt for a Level 1 Service Desk Officer to join their team!

Our client is an ambitious and customer-centric company committed to delivering top-notch IT solutions. Their friendly, innovative, and collaborative work environment makes them an ideal place to grow your career.

The Role:

As a Level 1 Service Desk Officer, you'll be at the forefront of their IT support team, assisting their clients with their day-to-day technical needs.

Your responsibilities include:

• Providing first-level technical support to end-users.
• Troubleshooting and resolving IT-related queries and issues.
• Knowledge of Office 365, SharePoint, Exchange, and Azure AD.
• Assisting with Windows AD, Users and Comput...