1st Line Support Engineer

Xact Placements

Permanent - Full time Witney, England Computer Occupations

Posted:

January 26, 2026

Location:

Witney, England, United Kingdom

Job Description

Are you looking for a new exciting opportunity working as a  to be based in Witney, Oxfordshire?

Main Duties of the Role
Providing 1st Line Support to customers via phone and remote tools providing excellent customer service

Logging tickets, and escalating when required

Prioritising workloads and action tickets in line with SLAs

Maintaining documentation accurately and keeping it up to date
Your Skills and Experience
Experience within a similar position

Excellent communication skills both written and verbal

Windows Desktop Operating Systems

Windows Server, Microsoft 365, Active Directory

Hardware Support

Full driving license
Salary
£25,000-£27,000 per annum, depending on experience

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Job Overview

Job Type: Permanent - Full time

Location: Witney, United Kingdom

Posted: January 26, 2026

Deadline: March 07, 2026