1st Line Support Engineer

Xact Placements
Permanent - Full time Witney, England Computer Occupations
Posted:
January 26, 2026
Location:
Witney, England, United Kingdom

Job Description

Are you looking for a new exciting opportunity working as a to be based in Witney, Oxfordshire?


Main Duties of the Role

  • Providing 1st Line Support to customers via phone and remote tools providing excellent customer service

  • Logging tickets, and escalating when required

  • Prioritising workloads and action tickets in line with SLAs

  • Maintaining documentation accurately and keeping it up to date
  • Your Skills and Experience

  • Experience within a similar position

  • Excellent communication skills both written and verbal

  • Windows Desktop Operating Systems

  • Windows Server, Microsoft 365, Active Directory

  • Hardware Support

  • Full driving license
  • Salary

  • £25,000-£27,000 per annum, depending on experience
  • Apply for this Job

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    Job Overview

    Job Type: Permanent - Full time
    Location: Witney, United Kingdom
    Posted: January 26, 2026
    Deadline: March 07, 2026