1st Line Support

1st Line Support
6Mth Contract
100% on-site in Windsor - UK ONLY
£21.79 p/h Umbrella
Start ASAP
DBS check Required

Your new company
You'll be joining a well-established organisation supporting a large-scale rollout of new security software across its network. The environment is professional, regulated, and people-focused, with a strong emphasis on care, respect, and maintaining high standards.

Your new role
As a 1st / 2nd Line Support, you'll play a key role in supporting the rollout of Imprivata security software across multiple care home sites. Working as part of a small, close-knit team, you'll predominantly provide helpdesk-based support.

You'll handle tickets, support users within a Microsoft 365 environment, and assist with account setup, troubleshooting, and resolving issues across the Office suite. Alongside this, you'll support desktop builds, imaging, and system deployments, as well as assisting field engineers during installation...