24/7 Guest Operations & AI Optimization Lead

RentalQuest

Full-time Remote, Remote Operaciones y administración de empresas

Posted:

June 03, 2026

Location:

Remote, Remote, Colombia

Job Description

                    A leading vacation rental platform in Colombia is seeking a Guest Operations & AI Optimization Manager to lead their 24/7 Contact Center and Reservations team. The role requires extensive experience in customer service and team management, with a focus on optimizing AI-assisted support systems. Candidates should be bilingual in English and Spanish, possess strong analytical skills, and be comfortable working hands-on in a dynamic environment. Competitive compensation and performance incentives are offered.
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Job Overview

Job Type: Full-time

Location: Remote, Colombia

Posted: June 03, 2026

Deadline: July 13, 2026