24/7 Helpdesk Support Specialist — Payments & IT Ops

TNS Inc.

Full-time Kuala Lumpur, Kuala Lumpur Management & Operations

Posted:

February 23, 2026

Location:

Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

                    A global technology company is seeking a Helpdesk Support Specialist in Kuala Lumpur. You will provide first line support across TNS's payment products, working in a 24/7 shift rotation. Key responsibilities include troubleshooting service requests, maintaining communication with customers, and collaborating with technical teams. Ideal candidates will have a background in operational support, strong analytical skills, and an ability to work under pressure. Join a company that values personal growth and offers competitive benefits.
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Job Overview

Job Type: Full-time

Location: Kuala Lumpur, Malaysia

Posted: February 23, 2026

Deadline: April 04, 2026