24/7 Incident Response & Monitoring Analyst

A technology company is seeking an Operations Center Analyst to monitor and respond to incidents in a critical service environment. The ideal candidate will possess a vocational or college-level education and experience in technical support or customer service. Key responsibilities include monitoring alerts, performing incident assessments, and following structured incident response processes. Familiarity with tools such as Jira and Confluence is a plus. This role offers opportunities for growth in IT and operations.
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