#25.130 – Housing / Shelter Support Worker – 919 Housing

Position Overview

Reporting to the Site Supervisor and Team Lead, the Housing / Shelter Support Worker participates directly in identifying clients’ problems, needs and risks. Plans and conducts individual counselling sessions using one‑on‑one techniques. Provides basic life skills building in problem areas. They are directly involved in the engagement and provision of services from intake procedures and programs to help residents/shelter users succeed in their goals. The Housing / Shelter Support Worker advocates for residents, resolves difficult or sensitive issues, responds to medical emergencies including overdoses, and maintains a safe and welcoming environment for a marginalized population.

The duties and responsibilities reflect the needs of our residents/shelter users and our housing and shelter programs. These duties are listed but not limited to the areas included below.

Resident/Shelter User and Program Needs

• Assist with all as...