2nd Line MSP Support Engineer

Job Title: 2nd Line IT Support Engineer - MSP
Location: Sheffield (office based, with occasional client visits)
Salary: £26,000 to £30,000 depending on experience
Hours: Monday to Friday, 9.00am to 5.30pm
Contract: Full-time, permanent

If you're working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you.

We're supporting an established managed services provider in Sheffield who look after a varied client base across commercial and third sector environments. They're growing steadily and are now looking to add an experienced 2nd Line MSP Support Engineer to strengthen their service desk.

This is an office-based role where you'll take ownership of escalated tickets, work across client infrastructure, and help keep services run...