2nd Line Support Engineer

Job Title: 2nd Line Support Engineer – Service Desk
Location: Preston, UK (Onsite)
Salary: £30,000- £34,000 DOE + Benefits
Employment Type: Full Time
*All applicants must have the right to work in the UK, our client cannot provide sponsorship*
About the Company
Our client is a fast-growing MSP based in Preston, providing managed IT, cloud, and security services to a diverse client base. They are known for their technical expertise, collaborative culture, and commitment to high-quality client support.
Role Overview
We are seeking an experienced 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client IT users. You will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Azure, Windows Server, virtualization, networking, and endpoint devices, escalating complex issues to 3rd Line engineers as required.
Key Responsibilities
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Provide 2nd line support for client IT sys...