2nd line technical support engineer ( based in the greenstone area, east johannesburg)

Location: Johannesburg, South Africa (Hybrid – 2-3 days per week in the office)

Office Location: Based in the Greenstone area, East Johannesburg

Working Hours: Monday to Friday, 08:30 – 18:00 GMT/BST

Reports To: Service Desk Manager Overview

Our client is seeking a skilled and experienced 2nd Line IT Support Engineer to join their growing IT support team. This role is ideal for a technically strong support professional who enjoys troubleshooting complex issues, supporting a wide range of technologies, and acting as an escalation point for first-line support teams. The successful candidate will be responsible for resolving advanced technical issues, supporting infrastructure and networking environments, maintaining systems, and contributing to continuous service improvement initiatives. Working within a collaborative and customer-focused environment, this position offers excellent exposure to Microsoft technologies, networking, cloud platfor...