2nd Shift BTS (IT) Specialist I

Hiring Company:

Boar's Head Provisions Co., Inc.

Overview:• Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users.
• Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI’s and Performance Metrics.
• Installs, configures, troubleshoots, and upgrades computer related production equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, HMI’s, etc.
• Tier 1 support and administration of telephony and voicemail systems. Installs and maintains physical equipment, user assignment of extensions, backbone cabling, phone lines, and fax devices. Acts as liaison between equipment vendors and the company.
• Provides support in the administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction o...