3rd Line Support Engineer

Xact Placements

Permanent - Full time Kent, England Computer Occupations

Posted:

January 30, 2026

Location:

Kent, England, United Kingdom

Job Description

Kent (Hybrid)
£40,000 – £45,000 

We’re looking for a technically strong and proactive 3rd Line Support Engineer with solid networking experience to join a thriving IT services team supporting clients across the UK.

What you’ll do:
Act as the senior technical escalation point for 2nd and 3rd line incidents, with a strong focus on network-related issues

Configure, deploy, and support routers, switches, firewalls, and wireless infrastructure

Lead IT projects from planning to implementation

Deliver on-site and remote technical support and contribute to documentation and knowledge sharing
What you’ll bring:
Proven hands-on experience configuring and supporting network infrastructure (routers, switches, firewalls, wireless)

Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure

Excellent troubleshooting skills and confident de...
                

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Job Overview

Job Type: Permanent - Full time

Location: Kent, United Kingdom

Posted: January 30, 2026

Deadline: March 11, 2026