3x Keepsake & Preparation Coordinators - Morisset

Job description

Our client is a leading provider of pet cremation services in Australia with a national footprint.
This role contributes significantly to providing premium customer service by carrying out pet aftercare services in a professional and compassionate manner supporting the company's purpose in Honouring a Lifetime of Unconditional Love.

Responsibilities:

Customer Service

• Assist in phone enquiries as required including liaising with clinics and/or customers to clarify order requirements
  Preparations
• Washing and drying pets for viewings if needed
• Carrying out viewing cremations and gold and platinum cremations as required
• Managing the cool rooms and the pets on hold, liaising with the Client Care team to expedite pets to cremation within gu...