4PL Operations Excellence Lead

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Lead and manage control tower teams overseeing transport execution, planning, and exception handling.
• Ensure real‑time visibility and proactive resolution of logistics issues across the supply chain.
• Maintain alignment with client SLAs, KPIs, ...