6 Months Customer Service Officer (Up to $15/hr) #NJN

Woodlands

Immediate Till End Dec 2026

Mon-Fri: 8.30am – 6.00pm

• Customer Communication
  • Handle inbound and outbound telephone calls.
  • Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
  • Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
  • Maintain a positive, helpful attitude in all interactions with customers.
• Administrative Support
  • Perform general administrative tasks as assigned, including data entry, filing, and document management.
  • Update and assist in processing requests as needed.
  • Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
  • Ensure information of customers is accurately recorded in the system.
• Problem Resolution
  • Act as a...