6723 - Airfreight Customer Service Coordinator

Basic Salary: $3,200 - $3,600

Working Days: 9am - 6pm (Mon-Fri), 9am - 1pm (Sat) - Alt Sat after probation

Working Location: Changi Airfreight Center

• Act as the main point of contact for customers on airfreight inquiries
• Coordinate closely with customers on shipment requirements and updates
• Prepare and provide accurate quotations based on customer requests
• Follow up on quotations and support conversion to confirmed bookings
• Liaise with internal teams (operations, warehouse, accounts) for smooth execution
• Assist SOE in handling daily sales support and customer servicing tasks
• Monitor and update customers on shipment status when required
• Maintain proper records of quotations and customer communications
• Support ad-hoc duties assigned by SOE

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