A220 Customer Response Center Manager

Lead the A220 Customer Response Center at Airbus in Mirabel, Quebec. This managerial role blends technical leadership, operational efficiency, and customer support for aircraft operations.
The A220 Commercial Aircraft Program seeks a Department Manager to oversee a dedicated Technical Support Service team. You will coordinate support activities for the A220 fleet, contributing to a collaborative environment focused on customer satisfaction. Your leadership will drive the team to enhance operational performance and ensure effective communication with clients.
Key Responsibilities:
• Manage day-to-day operations of the A220 CRC team
• Foster strong relationships with customers across all levels
• Organize and lead on-site support activities as needed
• Provide coaching and technical direction for team development
• Monitor and enhance communication quality with customers
Requirements:
• At least ten years in aircraft engineering and team management
• Experie...