AB03 - Senior Technical Officer

Senior Technical Officer X2

• Location: Office at Outram Road | Site will be Islandwide
• Working Hours: Mon to Fri 8:30am – 6pm. Willing to commit to rotational standby duties for activations outside working hours
• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assist the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshooting and service/maintenance of security systems at clients’ premises.
• Familiari...