Accident and Recovery Coordinator

Purpose of the Position

The Accident and Recovery Coordinator supports the daily operations of the Australian team, providing remote coordination and administrative assistance to ensure accuracy, timeliness, and quality in job completion.

This role involves assisting with accident dispatching, performing storage and quality checks, monitoring event timelines, and ensuring data accuracy within operational systems. Working remotely, the contractor will maintain strong communication with the on-site team and work directly under the guidance of the Dispatch Manager, completing initial training in-office before transitioning to remote work.

Key Responsibilities

Accident Dispatch Support

• Assist the on-site dispatch team with managing accident-related towing events.
• Enter, update, and monitor job details within Tow Manager and other dispatch systems.
• Verify and track active and completed jobs, ensuring accuracy in timeframes...