Accident Benefits Claims Manager at Intact

Lead the Accident Benefits team at Intact as a Claims Manager, driving performance with a focus on customer experience and operational excellence in a hybrid work model.
As a Claims Manager, you will provide strategic leadership to Unit Claims Managers within the Accident Benefits function. Your role encompasses setting performance goals, enhancing claims outcomes, and delivering an exceptional customer experience. Strong leadership and Accident Benefits expertise are critical for guiding operational excellence across the region.
Key Responsibilities:
• Lead business performance and achieve engagement and quality goals
• Coach and develop Unit Claims Managers for enhanced performance
• Oversee workflows for timely and compliant claim processing
• Provide guidance on complex Accident Benefits strategies
• Monitor financial outcomes and implement cost containment strategies
Requirements:
• Proven leadership experience in a claims environment
• Expertise in A...