Account Coordinator

Job Title: Account CoordinatorJob Description
The Account Coordinator manages customer delivery orders from initial scheduling through final delivery, ensuring accurate data entry, timely communication, and exceptional service. This role coordinates closely with dispatch, rail and port operations, and customs-related activities to ensure shipments move efficiently and in compliance with requirements. The Account Coordinator also prepares detailed reports, supports dispatch operations as needed, and actively contributes to continuous improvement in customer service.
Responsibilities

+ Receive and schedule all delivery orders and requests from customers, using discretion and independent judgment to align customer needs with dispatch schedules.

+ Communicate customer delivery requirements, including appointment dates and times, clearly and promptly to internal teams.

+ Enter all customer orders into the computer system for dispatch, including technical lin...