Account Delivery / Operations Manager

Job Title: Account Delivery / Operations Manager

Location: London or Brighton (Hybrid 2-3 days on-site)

Employment Type: Permanent

Salary: £60,000 - £65,000 + package

Start Date: Immediate

Industry: IT Consultancy

One of our IT Consultancy clients are looking for an experienced Account Delivery / Operations Manager to take ownership of end-to-end service delivery across a key outsourced customer account.

This is a highly visible, customer-facing role responsible for ensuring operational excellence, SLA performance, commercial control, and continuous improvement within a managed services environment.

You will act as the primary operational interface between Simplex Services and the customer, ensuring services are delivered efficiently, profitably, and in line with contractual commitments. ...