Account Director for Client Success

Become an Account Director tasked with driving client success at a vibrant digital agency. Oversee project delivery and foster client relationships as part of a remote-friendly team.
In this pivotal position, you will act as the main contact for key clients in Canada and the U.S., directing large-scale projects and ensuring client needs are met. With your 5+ years of agency experience, you’ll cultivate relationships, facilitate project briefings, and manage contract negotiations. You will also provide insights on key account metrics to enhance agency processes.
Key Responsibilities:
• Manage primary client relationships for major projects
• Identify growth opportunities within existing accounts
• Oversee delivery timelines to ensure client satisfaction
• Develop project briefs with clear direction for teams
• Participate in presentations to strengthen relationships
Requirements:
• Minimum of 5 years in agency or professional services
• Strong experience in...