Account Director

Account Director - Contract position (maternity leave backfill) Job Duties

Manage a single enterprise level client account or a portfolio of accounts. Drive account growth to meet targets and business goals through strategic and tactical leadership. Identify opportunities to develop the account(s) through a strategic growth plan and relationship strategy. Identify opportunities to expand the business to other areas of the company. Create and execute client account plans. Implement strategies to improve and standardize all aspects of client operations. Execute modifications to organizational design and teams to optimize operational activity and improve client experience. Ensure delivery against operational and financial business targets. Manage the budgets to ensure profitability - escalating threats to targets when necessary. Monitor and control costs effectively. Implement the appropriate delivery model for all services/products, with a focus on lowering cost and delivering h...