Account Manager B2C

MISSION :
To develop and grow the business portfolio (by geography, market segment, or customer type) through the sales of products, services, and solutions to direct customers, indirect customers, professional end-users, and dealers.

Key Responsibilities

Account Management

• Gather and analyze customer information to understand needs, requirements, and business drivers.
• Monitor and strengthen customer relationships, incorporating feedback and lessons learned to improve future interactions.
• Identify and generate new business opportunities by tracking industry trends, conducting market research, cold calling, and securing appointments.
• Build strong internal and external partnerships, fostering trust, collaboration, and proactive problem-solving.
• Expand customer buying centers and use cases while leading the account planning cycle to ensure customer needs and expectations are con...