Account Manager B2C

Mission
To develop and grow the business portfolio (by geography, market segment, or customer type) through the sales of products, services, and solutions to direct customers, indirect customers, professional end-users, and dealers.

Key Responsibilities
Account Management

• Gather and analyze customer information to understand needs, requirements, and business drivers.
• Monitor and strengthen customer relationships, incorporating feedback and lessons learned to improve future interactions.
• Identify and generate new business opportunities by tracking industry trends, conducting market research, cold calling, and securing appointments.
• Build strong internal and external partnerships, fostering trust, collaboration, and proactive problem-solving.
• Expand customer buying centers and use cases while leading the account planning cycle to ensure customer needs and expectations are consistently met.
• Develop and delive...