Account Manager, Customer Success

Dealer Spike, a LeadVenture company, is seeking a talented individual to join our Customer Success department as an Account Manager . A primary function of this role is to develop professional relationships with our clients as we guide them through increasing their dealership’s online presence with award‑winning websites and strategic digital marketing solutions.

• Understand all facets of Dealer Spike’s suite of website and marketing products and services.
• Perform monthly reporting calls with clients.
• Manage assigned accounts with a focus on revenue growth and retention while providing exceptional customer service.
• Assess and monitor the website and marketing services to ensure overall quality standards, success, and provide proactive solutions to increase website traffic and leads.
• Promote and support additional marketing and website services as well as provide product training and consult on best ...