Account Manager

About Thientu BPO

Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries.
We are currently seeking a committed and detail-oriented Account Executive cum Project Coordinator to join our expanding team.

If you have strong operational knowledge, enjoy working directly with global clients, and are passionate about delivering high-quality service while supporting project start-ups, this is an excellent opportunity to build your career in a dynamic international environment.

Key Responsibilities

Client Account Management

• Serve as the primary point of contact for assigned clients and manage daily communication, escalations, and updates.
• Lead governance meetings (daily/weekly/MBR/QBR) and present performance metrics, SLA status, and improvement plans.
• Maintain st...