Account Manager (Hospitality Industry)

Job Description

·The Account Manager is fully accountable for the commercial health, relationship depth, and strategic positioning of the assigned portfolio. This includes protecting recurring revenue, expanding wallet share, strengthening executive relationships, and ensuring we are positioned as the preferred long-term technology partner. The AM must treat each account as a mini-business unit with clear growth strategy and measurable outcomes.
·Own and grow assigned Hospitality & MICE accounts with full commercial accountability.
·Develop and execute 12–36 month account plans aligned to customer roadmap and budget cycles.
·Drive cross-sell and upsell across connectivity, cybersecurity, hybrid IT, IPTV and managed services.
·Engage executive stakeholders (GM, CIO, IT Director, Procurement, Finance) to strengthen long-term partnerships.
·Lead opportunity qualification and tender strategy to improve win probability and deal quality.
·Orchestr...