Account Manager (HR/Payroll Software)

Introduction

The Account Manager acts as the single point of contact between clients and internal stakeholders to ensure strong relationships, trust, and client satisfaction. This position plays a critical role in overseeing account performance, profitability, and ensuring that client needs are understood and met efficiently and effectively.

Duties & Responsibilities

CLIENT GROWTH AND PROFITABILITY

• Drive strategic growth and long-term client success.


• Deepen relationships with key stakeholders and identify new opportunities.


• Take ownership of overall client profitability and performance within the assigned portfolio.

STAKEHOLDER RELATIONSHIPS & CLIENT SATISFACTION

• Align internal resources to deliver exceptional client value, retention, and satisfaction.


• Team collaboration to advise and design solutions that meet client objectives.


• Provide dat...