Account Manager I/II - Shaughnessy Station

Our Story & Purpose:

We’re Vancity, a member‑owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

Your Role in Supporting Our Members:

As an Account Manager I/II , you will demonstrate excellence in customer service through solid communication and interpersonal skills, as you engage face‑to‑face with our membership. You will build trust with members through subject‑matter expertise, ask exploratory questions to determine their goals, and provide best advice to help them achieve their financial goals.

How You'll Make an Impact:

• Providing comprehensive, financial and relationship‑based advice in ord...