Account Manager - Life Sciences

A client in the technology and life sciences sector is seeking a Customer Success Manager to join the team for a 12-month fixed-term contract.

You will take ownership of client delivery, strengthen relationships and ensure that customers gain continuous value from data-driven products. You will report into a senior leader within the client’s global operations organisation and play a key role in stabilising and developing the account management function.

Responsibilities

• Drive client strategies around product adoption and usage monitoring
• Manage and deliver client renewals across products and services
• Lead account management activities across global and local accounts to exceed revenue targets
• Oversee the operational delivery of client projects to ensure high-quality outcomes and satisfaction
• Build and develop strong, long-term client relationships across multiple levels and functions
• Develop...