Account Manager

Responsibilities

• Knowledgeable in GOVERNMENT AND PUBLIC BIDDING
• Knowledgeable in I.T INDUSTRY
• Serve as the primary point of contact for assigned client accounts.
• Build long-term, trusted relationships with clients to ensure satisfaction and loyalty.
• Understand client needs and coordinate with internal teams to deliver solutions and services effectively.
• Monitor contract performance, service delivery, and resolve client issues in a timely manner.
• Conduct regular check-ins, business reviews, and site visits to ensure smooth operations.
• Identify opportunities for upselling or expanding services within existing accounts.
• Collaborate with the sales team to renew contracts and negotiate terms when needed.
• Prepare and submit reports on account status, activity, and client feedback.
• Ensure compliance with company policies and contractual obligations.
• Represent the company in a...