Account Manager

Duties and Responsibilities

• Develop and entrench senior client relationships, positioning In Circle as a principal business partner.
• Solicit feedback from clients and act as a consultant, providing strategic guidance for influencer marketing campaigns and channel optimization.
• Improve overall client satisfaction and lifetime value by monitoring key metrics such as Churn Rate, Average Contract Length, and Upsell Rate.
• Identify cross-selling and up-selling opportunities to expand revenue in client accounts.
• Drive the development and implementation of processes, tools, and systems to enhance the quality of client servicing, pitches, and onboarding.

Revenue Generation and Financial Tracking:

• Actively seek areas to upsell In Circle's core products and pursue additional revenue opportunities within existing client engagements.
• Oversee overall revenue performance, create tracking and profitability reports, a...