Account Manager & Onboarding Representative (Remote)

German Speaking Onboarding Executive & Account Manager (Cape Town) – Fluent in English and German

What You Will Do

The Onboarding Representative & Account Manager is a dual position that forms part of the Octiv Customer Success Team. You will be responsible for onboarding new clients from Europe and the DACH region and be the point of contact for existing clients assigned to you.

At Octiv, client relationships are our top priority. The first step in relationship building starts with a great onboarding experience that extends to building meaningful, long‑lasting relationships that move our business forward.

Multitasking plays a crucial role in this position. You’ll be expected to liaise between Octiv clients and our cross‑functional internal teams to ensure the timely and successful delivery of our client’s needs.

In summary, you will ensure new clients have a smooth and effortless Octiv onboarding experience that drives them to activati...