Account Manager

Cosmos Group
Full-time Peru, Peru Other-General
Posted:
March 02, 2026
Location:
Peru, Peru, Peru

Job Description

  • Lead onboarding activities including kickoff calls, success planning, and implementation tracking
  • Serve as the primary liaison for client communications, guiding them through the pilot and rollout journey
  • Monitor usage, engagement, and health metrics to ensure adoption and retention
  • Conduct regular check-ins, performance reviews, and QBRs with clients
  • Work closely with internal teams (Sales, Product, Designers, and Content Creators) to ensure timely delivery of client requests and campaigns
  • Communicate client needs and feedback to influence product development and service enhancements
  • Identify upsell and cross-sell opportunities within existing accounts
  • Maintain high levels of client satisfaction and support renewal efforts
  • Analyze client data to uncover insights that improve the customer experience and outcomes
  • Maintain accurate records in CRM (HubSpot/Salesforce preferred)
  • Prepare accoun...

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Job Overview

Job Type: Full-time
Location: Peru, Peru
Posted: March 02, 2026
Deadline: April 11, 2026