Account Manager

ob Description - We are seeking a proactive and detail-oriented Account Manager to manage key operational and customer service tasks. This role requires excellent organizational skills, communication abilities, and a commitment to maintaining efficient workflows.

Key Responsibilities

• Order Management: Enter purchase orders into QuickBooks, file them in a specific format, and maintain accurate records on a spreadsheet
• Shipping Coordination: Communicate with the warehouse to ship orders and update spreadsheets accordingly
• Digital Access Support: Send eBook access to customers using designated software
• Billing: Process invoices to the Department of Education after order shipment, adhering to specified formats
• Payment Tracking: Monitor payments through the Board of Education website and follow up with customers for unpaid invoices
• Bookkeeping: track expenses and income in QuickBooks
• Customer Support: ...