Account Manager

**Account Manager**
The Account Management Department is dedicated to maintaining strong, long-term relationships between Vortex Freight Systems and our customers by delivering fast, efficient, and strategic solutions that align operational capabilities with evolving client needs.
**Position Summary**
The Account Manager is responsible for the organic growth, retention, and overall satisfaction of house accounts. This includes identifying new business opportunities, strengthening client relationships, resolving issues efficiently, and ensuring seamless communication between customers and Vortex’s internal teams.
**Key Responsibilities**:
**Account Growth and Retention**
- Manage and grow existing house accounts by identifying opportunities for expedited services, new lanes, northbound freight, and partial loads.
- Ensure accounts receive full attention to foster long-term loyalty and trust.
- Regularly identify threats (e.g., competitor activity, service issues)...