Account Manager

Your Role
We are looking for a relationship-driven and commercially minded Account Manager to join our growing team at Choco Up.
This role focuses on managing and strengthening relationships with broker and referral partners, ensuring a smooth experience from lead introduction to funding completion.
If you enjoy building long-term partnerships, working collaboratively across teams, and driving meaningful business impact, this role is for you.
What You'll Be Doing
As a Business Development Manager, you will be responsible for the following:
Manage and nurture a portfolio of broker and referral partners
Serve as the primary point of contact for assigned partners
Work closely with partners to understand their clients' funding needs
Guide SME clients through the financing journey with clarity and professionalism
Ensure timely follow-ups and smooth coordination with Operations, Risk, and Credit teams
Maintain accurate CRM records and pipeline updates
Iden...