Account Manager

Account Manager

Our client is a budding cyber security startup that is looking to expand in APAC. They specialize in network test, monitoring, and assurance solutions to communications service providers, and enterprises segment. 

Responsibilities: 

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships, connecting with key business executives and stakeholders
• Maintain accurate client records, keeping track of any contract updates and renewals
• Liaise and work between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Key Requirements: 

• Possess minimum 4 years of account and customer experience as ...