Account Manager

Job Description

Account Manager

Job Purpose

Responsible for maintaining and expanding relationships with existing accounts or groups of accounts. Ensures order and revenue growth to customer accounts by analyzing and meeting customer needs and developing sales plans. Globally responsible for the customer relationship and works with all Program Managers assigned to the customer account. Directs account teams to optimize the relationship focusing on sales strategy, sales support, customer service, technology development, and on-going technical and post-sales support. Enforces all aspects of the contract, ensuring compliance with the terms and conditions. Identifies whether changes are needed to the terms and conditions of the contract. Documents and discusses contract changes with the customer. Develops competitive pricing models and negotiates price changes with the customer. Analyzes customer accounts and ensures ...