Account Manager, VIP Potential

BET99 is Canada's Premiere Online Sportsbook and Casino. Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base and, in turn, our internal BET99 team! We’re a fast-paced company and are looking for individuals who live and breathe our core values: challenging the status quo, trust, transparency, integrity, and collaboration .

Responsible for building and maintaining relationships with VIP guests through the delivery of exceptional guest service. VIP Hosts will work to engage with guests using a rich set of tools, which will include real-time data about their play.

Key Responsibilities

• Responsible for personally tending to customers that the company deems as Potential VIPs.
• Manages a portfolio of users, delivers a high level of service and player experience, will build trust and loyalty through continuous engagement ensuring customer maintains healt...