Account Manager (Zapopan)

Account Manager (Full-Time | Hybrid)
Are you a proactive, customer-focused professional with a passion for technology? We are seeking a full-time Account Manager to build strong client relationships, drive customer success, and identify opportunities for growth within our SaaS platform.
Key Responsibilities
Client Relationship Management: Develop and nurture strong, long-term relationships with clients, serving as their primary point of contact and trusted advisor.
Customer Success & Satisfaction: Ensure clients get the most value from Servis.ai by understanding their needs, proactively addressing concerns, and guiding customers through best practices to maximize their success with Servis.ai.
Performance & Adoption Monitoring: Track client engagement, adoption, and key performance metrics, providing regular reports and actionable insights on account health and opportunities for improvement.
Renewals & Contract Management: Manage contract renewals and complian...