Account Officer

Responsibilities:

• Source clients through affiliates, suppliers, and external networks.
• Conduct preliminary background and credit investigations.
• Manage client relationships by delivering personalized service, overseeing loan processing up to release, monitoring payments, and promoting loan renewals.
• Design and implement market value propositions; confirm and track client feedback and patronage.
• Engage in cross-selling of related financial products (e.g., Asenso, Insuretayo).
• Establish and maintain strong public relations with agencies and industry associations.
• Create and conduct product presentations.
• Develop tracking systems to gather and analyze market data.
• Recommend and help implement marketing strategies and business targets.
• Coordinate with the Operations department for formal background investigations.
• Prepare legal and loan-related documents (e.g., undertakings, mortgage co...