Account Operations Specialist

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking an Account Operations Specialist to join our team in GDL, Jalisco (MX-JAL), Mexico.

100% remote, can work anywhere in Mexico.

• 5+ years of experience
• Define, enforce and follow metrics management across multiple organizations.
• Develop and maintain project templates, documentation standards, and reporting structures.
• Collect, analyze, and consolidate project status reports across the portfolio.
• Track KPIs, milestones, dependencies, risks, and issues.
• Escalate variances or critical risks to stakeholders when needed.
• Monitor resource allocation across projects.
• Support workforce planning and capacity analysis.
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