Account Services Specialist, English and German speaking

**Where you’ll work:**

Remote (Hungary)

**Customer Care & Success at GoTo**

At GoTo, our Customer Care & Success team helps people get the most out of technology. We use innovative, AI-driven tools and automation to make support faster and smarter. Creative thinking and teamwork are at the heart of how we solve problems and enhance customer experience. Join us and use your skills to add value for our customers and have a positive impact on everyone who uses our products.

**Your Day to Day**

As an Account Services Specialist, you would be working in a collaborative, metrics driven team, where a high level of employee engagement and an ongoing learning and training culture is part of our DNA.

+ **Billing Support** - respond to customer inquiries related to invoices, charges, payments, and account billing details, ensuring clear explanations and accurate information.
+ **Customer Assistance** - communicate with customers throug...