Account Specialist UPM

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


+ Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.

+ Contributes to customer retention by strengthening and developing relationships with existing and new customers.

+ Detailed account analysis to develop action / development plans for specified accounts.

+ Material layout and determining associated processing costs.

+ The execution of outbound sales campaigns.

+ Contacts prospective customers and maintains regular communication with existing accounts.

+ Monitor market trends and adjust sales efforts accordingly.

+ The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relev...